We understand that plans can change, and we strive to offer flexibility to our customers. However, please note our refund policy for bookings made less than 72 hours before the scheduled event:
In case of any refunds, the amount will be processed with 5 to 7 business days to your mode of payment or Upi
We appreciate your understanding and cooperation. If you have any questions or need further assistance, please contact our customer service team.
At jolly district, we strive to provide a seamless experience for all our guests. However, in the event of an equipment failure, we have established the following reimbursement policy:
We apologize for any inconvenience caused and appreciate your understanding. For any further questions or assistance, please contact our customer service team.
Please be advised that management is not responsible for any personal belongings brought into the premises. Guests are encouraged to keep their valuables secure at all times. Thank you for your understanding and cooperation.
Customers must vacate the theater along with all their belongings on or before the scheduled end time. Thank you for your cooperation in ensuring a smooth and timely exit for all guests.
Customers should not make adjustments or modifications to the setup of the projector, screen, laptop, or sound system. If any changes are required, please inform our staff, and we will handle it from our end. Thank you for your cooperation.
If there is any damage to any technical or non-technical item in the theater, including walls, lights, seating, etc., customers will be held responsible and required to pay for the damages. Thank you for your understanding and cooperation in maintaining our facility.
Party poppers and cool fires are strictly prohibited on the premises. Please refrain from bringing these items to ensure the safety and comfort of all guests. Thank you for your cooperation.
A cleaning fee of ₹1000 will be charged if significant cleaning is required after your event. This covers the costs of extra cleaning needed for garbage, leftovers, and other wastes. Thank you for your understanding and cooperation.
Customers are not allowed to smoke, consume alcoholic beverages, or use any illegal substances inside the theater. Appropriate action will be taken against those who violate this policy. Thank you for your cooperation.
Pets are strictly not allowed inside the theater. Please make alternate arrangements for your pets before your visit. Thank you for your understanding.
Add-ons such as photoshoot and fog entry can be selected during the online booking process or added on the day of your visit. Please notify us upon arrival if you wish to include any add-ons so we can accommodate your requests effectively. Thank you for your cooperation.
Thank you for your understanding and enjoy your visit!
All our branches offer a unique and delicious food and beverages menu that varies by location. To maintain the quality and experience, we do not allow outside food inside our premises. Thank you for your understanding.
Yes, washrooms are available at all our branches for your convenience. If you have any questions or need assistance, please feel free to ask our staff.
Decorations will be as shown in the photos and videos on our website. Essential customizations and personalizations, such as neon lights and LED name boards, will be provided based on the chosen occasion. Please note that balloon colors are not customizable. Thank you for your understanding.
At Jolly District, our pricing is clear and divided into four main categories:
This Privacy Policy describes how Jolly District (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from jollydistrict.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information that you directly submit to us through our Services may include:
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes and other reasons subject to this Privacy Policy. Such circumstances may include:
We disclose the following categories of personal information and sensitive personal information about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":
We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at info@jolly.com or contact us at 3-6-240 & 241, 4th floor, Hari Om Arjuni Towers, Himayat Nagar, Hyderabad, Telangana 500029
